Tailored training programs designed to build confidence, protect your identity, and help you navigate essential digital and life skills.


Dawn Moore is a Calgary-based Learning & Development Advisor and Microsoft-certified educator. Combining her professional expertise with lived experience, she breaks down tech barriers and eases the transition to life in Canada. Dawn empowers seniors, students, and newcomers to Canada with the practical skills and confidence needed to thrive in a digital world.
Empowering Success
To help every student gain the skills and confidence needed to excel.
Fostering Growth
To create a supportive environment where lifelong learning thrives.

Clear, inclusive instruction designed to remove barriers and reduce anxiety.

Real-world skills grounded in everyday safety, tech, and living needs.

Led by a Microsoft-certified educator and experienced Learning & Development Advisor.
Dawn Moore is a Calgary-based Learning & Development Advisor, Microsoft-certified educator, and digital skills facilitator. Bringing both rich professional expertise and lived experience as an immigrant Black woman in Canada , Dawn specializes in creating clear, inclusive, and empathetic learning environments for individuals and groups.
DRM Learning Solutions offers foundational (Level 1) training across three key areas:
• Online Safety & Scam Protection: Identifying modern online scams, securing digital accounts, and avoiding fraud.
• Immigrant Guide to Living in Canada: Practical advice on credit building, rental housing, driver's licenses, job searching, and winter prep.
• Microsoft Copilot & AI Fundamentals: Demystifying artificial intelligence, writing effective prompts, and boosting daily productivity using Microsoft Copilot.
Our courses are tailored for a diverse range of learners, including seniors (both in assisted and unassisted living spaces) , family caregivers , recent high school and post-secondary students , and newcomers adjusting to life in Canada.
Yes! In addition to individual enrollments, we partner directly with organizations such as senior living facilities, assisted care communities, high schools, universities, and immigrant settlement agencies to deliver customized group sessions.
Not at all! All Level 1 courses are designed for beginners with zero prior experience required. Dawn’s teaching style focuses on jargon-free, patient, step-by-step instruction to help you build skills and confidence comfortably.
Courses can be delivered both in-person (in Calgary and surrounding areas) and virtually (via platforms like Zoom or Microsoft Teams) to suit individual and group needs.
Each course includes practical, real-world tools—such as take-home cheat sheets, step-by-step checklists (e.g., Scam Incident Response Guides or Newcomer Settlement Checklists), and action plans you can start using immediately.
Yes! While we are launching with foundational Level 1 courses, advanced modules for topics like Premium Microsoft 365 Copilot and expanded specialized subjects will be added to the curriculum over time.
You can register or send an inquiry directly through the contact forms on this website, reach out via phone at 587-432-2084, or email me at [email protected].
Payment details and options are discussed during your initial inquiry. Payments can be handled conveniently via Interac e-Transfer or invoice processing for organizations, with flexible setup options tailored to both individual registrants and group facilities.

Our personalized approach has made a real difference in the lives of students. Here’s what a few previous students have to say about their journey with us.

"Dawn made technology feel safe again! I can now shop and check emails without the constant fear of getting scammed."

"Copilot completely transformed how I research and draft essays. Dawn’s workshop saved me hours of stress every single week!"

"Navigating credit, housing, and winter in Calgary felt overwhelming until Dawn guided me. I now feel truly at home! Highly recommend."
Whether you are looking to build personal skills or book a tailored training workshop for your organization, DRM Learning Solutions is here to support your journey.
Tailored Group Workshops: Ideal for senior living facilities, newcomer settlement agencies, and student groups.
Practical, Real-World Takeaways: Gain actionable skills and confidence you can use immediately.
Patient, Inclusive Learning: Beginner-friendly instruction led by a Microsoft-certified educator.


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